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| SeaQuipment > consultancy
> Software Support
Support Site:
The MasterShip Support Site provides a 24 hour 7 day per week access to an extensive knowledge base and the latest software updates.
The support site is also our preferred way to communicate with MasterShip-software users. This is done by submitting a documented description of their problem and attach any relevant drawings or files. All questions will be answered within 24 hours.
Helpdesk:
Our helpdesk offers telephone support during local office hours. Our helpdesks are situated in the MasterShip Headquarters and Centers. We have the possibility to take over your system through internet and solve the problem.
| expertise: | software | Standard Properties:
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